Man Over-Board withdrawn from sale

As a result of Apple making changes to its mobile operating system, Man Over-Board was withdrawn from sale on 13 July 2017. Customers who purchased the app in the period three months prior to that date can apply for a refund of the full purchase price from Apple using the the standard Apple refund system. In accordance with Apple's developer agreement, refunds cannot be made directly by IM.

I love your iPad apps but don't have an iPad

There are plenty of suppliers who sell refurbished iPads including Apple and Amazon. Our apps work best on iPad 3 and above as you can use dictation to make entries.

Does PropertyCare work in any country?

The App works in any country if the version you have purchased is for iPad or Mac.

Shy people can use LetsTalkLater too!

One of our users came up with a good tip. If you are shy about passing your phone to someone you've just met and asking them to enter their name and email address, just take their business card and enter their information in the App at your leisure. You will still be able to use all the functionality of LetsTalkLater. You might miss the super-coolness of seeing your profile appear in real-time on the other person's phone though!

Why has the name of the My Boat app changed to ShipShape?

We have changed the name of the My Boat app to ShipShape to reflect its role in the ShipShape family of boat products. Our recently released premium app, ShipShape Pro, has all the functionality of ShipShape and adds comprehensive maintenance, address book and fleet management features. Existing users of ShipShape - which was My Boat - will be able to upgrade seamlessly to ShipShape Pro if they wish. We have added some new features to ShipShape as part of the change. Users can now add two images to each cost in the Costs section - useful to add images of invoices/receipts - and have the ability to re-order entries in Checklists.

Transferring entries from ShipShape to ShipShape Pro

All of the entries that you made in ShipShape can be transferred into ShipShape Pro. Just save to Dropbox in ShipShape - About > Dropbox icon and then upload in ShipShape Pro - Manage Boats > Settings > Dropbox icon > Import from ShipShape. The transfer works upwards i.e. from ShipShape to ShipShape Pro but not downwards. If you continue to make entries in ShipShape after you have transferred your entries to ShipShape Pro and then upload ShipShape again, the entries that you have made in ShipShape Pro will be overwritten by the entries you made in ShipShape. We therefore recommend that, once you have transferred your entries from ShipShape to ShipShape Pro, you only use ShipShape Pro for adding new entries. As ShipShape Pro has all the functionality of ShipShape - and lots more of course - there will be no need to use ShipShape going forward.

Are maintenance actions pre-programmed?
Some potential customers have asked if the maintenance actions are pre-programmed. The answer is 'Yes' and 'No'. You either select items from the list of items included in the App - each of which has pre-programmed maintenance actions which you can include or exclude and modify as you wish - or you enter an item and and can set up your own maintenance actions with their own attributes e.g. frequency. There are over 500 items in the App that have pre-programmed maintenance actions. Feedback from users tells us that if they do not find the item they want in the list, they select an item which is in the list and which is likely to have similar maintenance needs to the item they want to enter, select that, and then just change the name of the item.
Do I need to buy a subscription to use the PropertyCare app?
Some customers have asked about whether you need to buy a subscription to use the PropertyCare app. The answer is No you do not. The App works on a stand alone basis on iPad or Mac. If you do wish to purchase the optional subscription, it gives you additional features i.e. storing your data securely in the IM Cloud Service - just in case your device is stolen or crashes; allowing you to share your data between different devices - what you enter for example on your iPad can be viewed and edited on your Mac; and you can receive a PDF of your Things to do straight in your email at a frequency of your choosing - handy for reminding you of what is due to be done. So you have two choices with PropertyCare: Use it as a stand alone App on your iPad or Mac or purchase the subscription to get additional features.
Ideas welcome for new items to add to the pre-programmed items list
Pre-programmed maintenance actions associated with over 500 commonly owned household items are currently included in the PropertyCare. We are delighted that users are making suggestions for additional items that could be added to the list. All suggestions are very welcome and appreciated. We will accumulate all the ideas and will include more items, complete with suggested maintenance actions, in the next upgrade.
Maintenance actions for items not listed within the App
Whist there are programmed maintenance actions associated with over 500 items in the App. Selecting an item from the multi-add list will automatically give the associated maintenance action. Items that users add individually will not have any automatically associated maintenance actions - although custom maintenance actions can be added to the item by the user of course. To get maintenance actions added automatically for an item that does not appear in the pre-programmed list, select an item from the pre-programmed list that you think is likely to have maintenance actions that would be similar to the item you are adding. Add that item and then Edit the name of the item to what you wish to call it. For example, instead of adding an item called 'Chess set' - which is not a programmed item - add an item called 'Ornament' - which is a pre-programmed item with its own set on maintenance actions. Then Edit 'Ornament' to say 'Chess set'. You can then Edit the programmed maintenance actions for that item to suit your needs.
Using " to represent inches
Some users have let us know that when they use double inverted commas (quotation marks) to represent inches when adding an item e.g. 10" dinner plate, that they are unable to do that. This is because the control sees the symbol " as indicating a different action. The way round this is to put two single inverted commas one after the other.
Why has the name of the My Boat app changed to ShipShape?

 

We have changed the name of the My Boat app to ShipShape to reflect its role in the ShipShape family of boat products. We have recently launhced our premium app, ShipShape Pro, which has all the functionality of ShipShape and adds comprehensive maintenance, address book and fleet management features. Existing users of ShipShape - which was My Boat - will be able to upgrade seamlessly to ShipShape Pro if they wish. We have added some new features to ShipShape as part of the change. Users can now add two images to each cost in the Costs section - useful to add images of invoices/receipts - and have the ability to re-order entries in Checklists.

Are software products available from Intelligent Maintenance on disc?

As from 1 August 2013 all products from Intelligent Maintenance are only available as digital downloads.

Raising Support Tickets

It is only possible to raise a Support Ticket for a product which has been purchased directly from the Intelligent Maintenance website. Users of products that have been purchased through the App Store should use the 'Contact us' option to raise queries or offer suggestions.

I am having trouble setting up and testing the email function. Can you help?

The default ports in the email setup work for the majority of email services in use today. If you think you made an error in the original setup, please go to the Administration screen to edit and test your setup. If your are still having problems, your email provider will have account setup information on their website

Is there a version of IntelligentLogBook™ for Mac or iPad?

Not currently. We are considering writing one. Let us know at [email protected] if you would be a buyer

Problems downloading IntelligentLogBook™ using Internet Explorer

Some customers have been experiencing problems with downloading IntelligentLogBook using Internet Explorer as their browser. They receive a message saying that the download is not from a trusted site. This is a problem with Microsoft rather than with us. The solution is either to use a different browser to download the program file (e.g. Chrome) or, if you do want to use Internet Explorer, let the file download and then go in to your Downloads folder and edit the filename to add .exe at the end and then Save.

What are the system requirements for AShipShape Motorboat for Mac? (OSX)
PowerPC G3 500MHz or faster processor Mac OS X v 10.4.x or higher Java 1.5.0 or higher 128MB of RAM
I entered the date on which I completed a task. Can I change it later? (OSX)
Yes you can but the date originally entered will form part of the Maintenance Record and cannot be deleted from that record. So, when entering dates that you completed maintenance tasks, check that you are happy that they are correct before clicking on Save
I want to see What's Due Now at start-up. Can I do that? (OSX)
When you start ShipShape, you can choose to go straight to the 'What's Due Now' page to see any maintenance actions that are overdue. This function can be toggled On/Off in the Administration screen
I have bought a new computer and wish to transfer ShipShape and my data to it. How do I do that? (OSX)
If you have the downloadable version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Download your original ShipShape software onto your new computer. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer If you have the disk based version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Install your original ShipShape software on your new computer. When you get to the registration page, click on 'Register Later'. At the start-up page, enter dummy information into User name and Boat name - anything will do, just a single letter is sufficient. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer. Restart ShipShape and your data will be transferred - including your original registration code
I get a message saying ShipShape cannot be installed on systems with JRE version smaller than 1.5. (OSX)
ShipShape uses Java from Oracle as part of its operating system. You need to download Java to your computer from the Internet. It is free to download. ShipShape runs on JRE1.6. It will not run on higher versions of Java.
Can A ShipShape Motorboat for Mac be used on two or more computers? (OSX)
Yes and No. You can transfer the programs and their data from one computer to another but they are not networked products and therefore any changes made on one computer will not automatically be saved to the other. You will need to Archive the data from one machine and Import the data to the other using an external hard drive
What are the system requirements for AShipShape Motorboat for PC? (PC)
Intel Pentium II 450MHz or faster processor (or equivalent) Windows XP Professional (SP1), Windows XP Home, Windows 2000 Professional, Windows 98 (2nd Edition), Windows ME, Windows Server 2003, Web Edition, Windows Server 2003, Windows 7 and Windows 7 64 bit Java 1.5.0 or higher 128MB of RAM
I have bought a new computer and wish to transfer ShipShape and my data to it. How do I do that? (PC)
If you have the downloadable version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Download your original ShipShape software onto your new computer. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer If you have the disk based version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Install your original ShipShape software on your new computer. When you get to the registration page, click on 'Register Later'. At the start-up page, enter dummy information into User name and Boat name - anything will do, just a single letter is sufficient. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer. Restart ShipShape and your data will be transferred - including your original registration code
Can A ShipShape Motorboat for PC be used on two or more computers? (PC)
Yes and No. You can transfer the programs and their data from one computer to another but they are not networked products and therefore any changes made on one computer will not automatically be saved to the other. You will need to Archive the data from one machine and Import the data to the other using an external hard drive
Does A ShipShape Motorboat for PC work on Windows 7 and Windows 7 64 bit? (PC)
Yes it does
I sail in the United Kingdom. Will the program work for me? (PC)
Since US and UK sailing terms vary, you can choose either US English or UK English in the Administration page
I am selling my boat. Can I pass the program on to the buyer? (PC)
The maintenance records in Administration are designed to let any potential buyer know that you have maintained your boat responsibly. The buyer can order a copy of ShipShape from Intelligent Maintenance and you can transfer your data to the new owner using the Archive and Import functions found in the Administration page of your program
I get a message saying ShipShape cannot be installed on systems with JRE version smaller than 1.5. (PC)
ShipShape uses Java from Oracle as part of its operating system. You need to download Java to your computer from the Internet. It is free to download. ShipShape runs on JRE1.6. It will not run on higher versions of Java.
I entered the date on which I completed a task. Can I change it later? (PC)
Yes you can but the date originally entered will form part of the Maintenance Record and cannot be deleted from that record. So, when entering dates that you completed maintenance tasks, check that you are happy that they are correct before clicking on Save
I want to see What's Due Now at start-up. Can I do that? (PC)
When you start ShipShape, you can choose to go straight to the 'What's Due Now' page to see any maintenance actions that are overdue. This function can be toggled On/Off in the Administration screen
What are the system requirements for AShipShape Motorboat for PC?
Intel Pentium II 450MHz or faster processor (or equivalent) Windows XP Professional (SP1), Windows XP Home, Windows 2000 Professional, Windows 98 (2nd Edition), Windows ME, Windows Server 2003, Web Edition, Windows Server 2003, Windows 7 and Windows 7 64 bit Java 1.5.0 or higher 128MB of RAM
I entered the date on which I completed a task. Can I change it later? (Mac)
Yes you can but the date originally entered will form part of the Maintenance Record and cannot be deleted from that record. So, when entering dates that you completed maintenance tasks, check that you are happy that they are correct before clicking on Save
I have bought a new computer and wish to transfer ShipShape and my data to it. How do I do that? (Mac)
If you have the downloadable version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Download your original ShipShape software onto your new computer. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer If you have the disk based version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Install your original ShipShape software on your new computer. When you get to the registration page, click on 'Register Later'. At the start-up page, enter dummy information into User name and Boat name - anything will do, just a single letter is sufficient. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer. Restart ShipShape and your data will be transferred - including your original registration code
I am selling my boat. Can I pass the program on to the buyer? (Mac)
The maintenance records in Administration are designed to let any potential buyer know that you have maintained your boat responsibly. The buyer can order a copy of ShipShape from Intelligent Maintenance and you can transfer your data to the new owner using the Archive and Import functions found in the Administration page of your program
I get a message saying ShipShape cannot be installed on systems with JRE version smaller than 1.5. (Mac)
ShipShape uses Java from Oracle as part of its operating system. You need to download Java to your computer from the Internet. It is free to download. ShipShape runs on JRE1.6. It will not run on higher versions of Java.
I sail in the United Kingdom. Will the program work for me? (Mac)
Since US and UK sailing terms vary, you can choose either US English or UK English in the Administration page
Can A ShipShape Sailboat for Mac be used on two or more computers?
Yes and No. You can transfer the programs and their data from one computer to another but they are not networked products and therefore any changes made on one computer will not automatically be saved to the other. You will need to Archive the data from one machine and Import the data to the other using an external hard drive
I entered the date on which I completed a task. Can I change it later?
Yes you can but the date originally entered will form part of the Maintenance Record and cannot be deleted from that record. So, when entering dates that you completed maintenance tasks, check that you are happy that they are correct before clicking on Save
What are the system requirements for AShipShape Sailboat for Mac?
PowerPC G3 500MHz or faster processor Mac OS X v 10.4.x or higher Java 1.5.0 or higher 128MB of RAM
I entered the date on which I completed a task. Can I change it later?
Yes you can but the date originally entered will form part of the Maintenance Record and cannot be deleted from that record. So, when entering dates that you completed maintenance tasks, check that you are happy that they are correct before clicking on Save
I want to see What's Due Now at start-up. Can I do that?
When you start ShipShape, you can choose to go straight to the 'What's Due Now' page to see any maintenance actions that are overdue. This function can be toggled On/Off in the Administration screen
What are the system requirements for AShipShape Sailboat for PC?
Intel Pentium II 450MHz or faster processor (or equivalent) Windows XP Professional (SP1), Windows XP Home, Windows 2000 Professional, Windows 98 (2nd Edition), Windows ME, Windows Server 2003, Web Edition, Windows Server 2003, Windows 7 and Windows 7 64 bit Java 1.5.0 or higher 128MB of RAM
Issue with AShipshapeSailboat™ running on PC Windows 7 Pro after updating to Java 7
A customer has had an issue with using AShipshapeSailboat™ on Windows 7 Pro after uploading the latest version of Java - Java 7. The solution is to configure Java 7 by following the instructions below. 1. Install the Java update 2. Click "Start" -> "Control Panel" -> "Java" 3. Click "Security" tab 4. Set the security level to "Medium" Configure Folder Security 1. Goto "Start" -> "Computer" -> "Drive C:" -> "Program Files (x86)" 2. Right click on "ShipShape". 3. Select "Properties" 4. On the Properties Window, click "Security" tab 5. In the "Group or username" list, select "Everyone" 6. Make sure that "Full Control" permission is checked
I have bought a new computer and wish to transfer ShipShape and my data to it. How do I do that?
If you have the downloadable version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Download your original ShipShape software onto your new computer. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer If you have the disk based version of ShipShape, in the Administration page of the program - running on the computer on which you first installed the program - use the Archive function and save your ShipShape data file to an external hard drive. Install your original ShipShape software on your new computer. When you get to the registration page, click on 'Register Later'. At the start-up page, enter dummy information into User name and Boat name - anything will do, just a single letter is sufficient. Connect your external hard drive to your new computer and the go to the Administration page of the program - now running on your new computer - and Import the data file that you saved from your old computer. Restart ShipShape and your data will be transferred - including your original registration code
I get a message saying ShipShape cannot be installed on systems with JRE version smaller than 1.5.
ShipShape uses Java from Oracle as part of its operating system. You need to download Java to your computer from the Internet. It is free to download. ShipShape runs on JRE1.6. It will not run on higher versions of Java.
Can A ShipShape Motorboat for PC be used on two or more computers?
Yes and No. You can transfer the programs and their data from one computer to another but they are not networked products and therefore any changes made on one computer will not automatically be saved to the other. You will need to Archive the data from one machine and Import the data to the other using an external hard drive
Does A ShipShape Sailboat for PC work on Windows 7 and Windows 7 64 bit?
Yes it does
I sail in the United Kingdom. Will the program work for me?
Since US and UK sailing terms vary, you can choose either US English or UK English in the Administration page
I am selling my boat. Can I pass the program on to the buyer?
The maintenance records in Administration are designed to let any potential buyer know that you have maintained your boat responsibly. The buyer can order a copy of ShipShape from Intelligent Maintenance and you can transfer your data to the new owner using the Archive and Import functions found in the Administration page of your program
Using dictation in the What's in my.... Apps
When using dictation to enter Notes in the Add details page, the screen becomes black and tapping on 'Done' to exit the page returns the user to the Browse screen rather than to the Details editing page. Whilst the notes that were dictated are captured, the user needs to select the item from the Browse page and then continue to edit it from in the Edit page. Whilst frustrating, this is a function of the way that the Apple dictation system operates and is not something that we are able to modify.
Problems with seeing the cursor in the What's in my .. Apps after updating to iOS7
A number of users of the What's in my.... Apps have drawn our attention to the fact that the cursor is not visible when adding items and notes. This is an issue that only affects users who have updated to iOS7. Sadly it is a matter outside our control. Apple decided in iOS7 - for reasons not immediately clear - to change the cursor from blue to white. This is close to impossible to see against the white background of the entry boxes. We know that Apple are planning updates to iOS7 and hope that this issue will be resolved by them.
Registering your IM Apps purchases on the Intelligent Maintenance website to use the Support Ticket service
To raise Support Tickets on Intelligent Maintenance Apps, you need to register the Apps that you purchased from the App Store on the Intelligent Maintenance website. To do that is easy. Go to intelligentmaintenance.com and click on Register or Sign in if you already have an account. Once you have signed in, go to the Products page and click on the App that you purchased. Then click on 'Associate app'. The heading will change to say 'You own this product'. Click on that button and then on 'My Support Tickets' in the menu to raise a question or submit a comment.
Need to enter an item name for alpha search to work
In order for the alpha search to work it is necessary to enter an Item name for each entry. If the Item name field is left blank - even though a Location may have been set - the alpha search function will not work and attempting a search may cause the App to crash.
Adding your own lists to the What's in my .... Apps
Tap on 'Edit' in the 'Lists' screen Here's an example of adding a List - in this case, to 'What's in my Garden - but the principle is always the same To add a list e.g. 'Prune in December' 1 Tap on an item that you have entered 2 Tap on Lists 3 Tap on Edit at top right corner 4 Enter 'Prune in December' in the 'Add new list' box at top of screen 5 Tap on 'Done' 6 Tap on 'Details' 7 Tap on 'Done' Now you can Filter using your new list 1 Tap on the Filter icon 2 Tap on Lists 3 Tap on 'Prune in December' 4 See the list of plants to prune in December